At the Intersection of Art & Science

As a product designer, I strategize solutions for stakeholder business goals, facilitate validation research, and build user-centered experiences with meticulously detailed interface designs for iOS/Android apps and emerging technology.

Brand Experience

Resume

Senior UX Design Consultant

Solstice, Chicago
May 2017–Present

+ Leading enterprise-level Fintech and Autotech clients to reach more customers and drive revenue by advocating and designing quality user experience solutions on mobile, web, and emerging tech
+ Managed a design team of 3 on a mature mobile product for a Fortune 100 automotive client
+ Directed a successful design overhaul of a struggling mobile product for a Fintech client, and elevated the client’s design team by consulting on best practices and pair-designing
+ Spearheaded a design effort to create a comprehensive iOS/Android/HTML5 design system and style guide, which led to an additional SOW from our client
+ Facilitated stakeholder discovery research, innovation sessions, and moderated user testing in order to solve business problems and validate feature ideas and designs

Lead Product Designer

Punchkick Interactive, Chicago
Apr 2013–May 2017

+ Directed the design of digital products for fortune-level clients, involving strategic design thinking, UX, and visual design of simultaneous cross-platform products for iOS, Android, responsive web, wearables, and TV, multiple having been featured in the App Stores
+ Oversaw and ensured the design team's well-being by conducting weekly critiques, crafting new company processes, and mentoring junior designers, elevating team skills and company contribution
+ Facilitated design thinking workshops and stakeholder interviews to gather expectations and KPIs from clients
+ Engaged in weekly client communication by leading agile design-focused presentations, using industry best practices and design philosophies
+ Led the UX strategy of user research projects by developing research methodologies, building interactive A/B prototypes, and assisting in facilitating user testing sessions
+ Exercised working knowledge of development while collaborating with developers, assuring each projects' design vision is brought to life through the final product
+ Managed the hiring process by crafting roles, conducting candidate searches, strategizing and executing design-focused interviews, and onboarding new hires

Graphic Designer

Otherwise, Chicago
Jun 2011–Apr 2013

+ Led the design of web, mobile, print, and branding projects for a range of industry-leading clients, including Kellogg's and The Ritz-Carlton
+ Directed the design and information architecture of the mobile web app for the EXPO CHICAGO art fair, which increased ticket sales by 20%
+ Led the visual design direction of Kellogg's Annual Report and website, received by 12,000 readers
+ Managed the design for Otherwise Incorporated's weekly updated social media platforms, newsletter, and blog

Experience Designer

Volkswagen, Detroit
Jan 2011–May 2011

+ Partnered with Volkswagen on a project-basis to ideate a bleeding-edge product that would help streamline the car maintenance process for first time car buyers
+ Conducted ethnographic research studies and a competitive analysis of industry technologies in order to create customer personas
+ Led the UI/UX design of cross-platform prototypes for mobile native, OTT, and an emerging-tech touch screen windshield experience that would later inspire future automobile designs