At the Intersection of Art & Science

With over 8 years of client-facing experience, I strategize thoughtful solutions to meet stakeholder business goals and build user-centered applications with meticulously detailed interface designs for the latest in digital technology.

Brand Experience

Resume

Senior UX Design Consultant

Solstice, Chicago
May 2017–Present

+ Leading enterprise-level clients in the financial and automotive verticals to reach more customers and drive revenue through quality digital user experience solutions
+ Directing the design strategy and scrumming a cross-functional team of 6 for an immersive Virtual and Mixed Reality experience which will be seen by 600+ executive-level prospects at a high-profile innovation conference
+ Formally overseeing 2 mentees on a biweekly basis to help advance their career growth and foster skill development with candid feedback, scenario problem-solving, and educational workshops
+ Led a successful design overhaul of a struggling iOS Fintech product, while elevating the client’s design team by consulting on agile best practices and pair-designing
+ Managed a design team of 3 on a highly visible B2C mobile product suite for a Fortune 100 automotive client
+ Spearheaded a design effort to create a comprehensive iOS/Android/HTML5 design system, which led to an additional RFP from the client
+ Facilitated stakeholder discovery research, innovation sessions, and moderated user testing in order to solve business problems and validate feature ideas and designs

Lead Product Designer

Punchkick Interactive, Chicago
Apr 2013–May 2017

+ Directed the design of digital products for fortune-level clients, involving strategic design thinking, UX, and visual design of simultaneous cross-platform products for iOS, Android, responsive web, wearables, and TV
+ Led the design strategy for a ground-up suite of B2C digital products, which maintained a 4.5 rating in the App Store, held a spot on the top 50 lifestyle apps list for several months, and exceeded a KPI of 1 million users in the first 6 months
+ Oversaw and ensured the 4-member design team's well-being by conducting weekly critiques, crafting new company processes, and mentoring junior designers, elevating team skills and company contribution
+ Facilitated design thinking workshops and stakeholder interviews to gather expectations and KPIs from clients
+ Engaged in weekly client communication by leading agile design-focused presentations, using industry best practices and design philosophies
+ Led the UX strategy of user research projects by developing research methodologies, building interactive A/B prototypes, and assisting in facilitating user testing sessions
+ Exercised working knowledge of development while collaborating with developers, assuring each projects' design vision is brought to life through the final product
+ Managed the hiring process by crafting roles, conducting candidate searches, strategizing and executing design-focused interviews, and onboarding new hires

Graphic Designer

Otherwise, Chicago
Jun 2011–Apr 2013

+ Led the design of web, mobile, print, and branding projects for a range of industry-leading clients, including Kellogg's and The Ritz-Carlton
+ Directed the design and information architecture of the mobile web app for the EXPO CHICAGO art fair, which increased ticket sales by 20%
+ Led the visual design direction of Kellogg's Annual Report and website, received by 12,000 readers
+ Managed the design for Otherwise Incorporated's weekly updated social media platforms, newsletter, and blog

Experience Designer

Volkswagen, Detroit
Jan 2011–May 2011

+ Partnered with Volkswagen on a project-basis to ideate a bleeding-edge product that would help streamline the car maintenance process for first time car buyers
+ Conducted ethnographic research studies and a competitive analysis of industry technologies in order to create customer personas
+ Led the UI/UX design of cross-platform prototypes for mobile native, OTT, and an emerging-tech touch screen windshield experience that would later inspire future automobile designs